bod99 Log In

Login Guide

Logging in to bod99 is very easy. Whether it's your first time or you're a regular user, this guide will help you.

Standard Login Process

1. Visit bod99.com Or open the mobile app
2. Top right corner "Enter" or "Login" Click the button
3. Your Username/Email Enter
4. Password Enter (type carefully)
5. "Remember me" Check this if you want to log in quickly next time
6. "Log in" Click the button

Log in with mobile number

If you don't remember your password or want to log in quickly:

1. On the login page "Log in with OTP" Click
2. Registered Mobile number Enter
3. "Send OTP" Click
4. Sent to your phone 6-digit code Enter
5. "Verify" Click

Note: OTP valid for 5 minutes. If not received, click "Resend".

Log in with Google/Facebook

1. On the login page Google or Facebook Click the button
2. Select your Google/Facebook account
3. Allow permission (first time)
4. You'll be logged in automatically

Benefits: No need to remember your password, log in with one click.

Biometric Login (mobile app only)

Once you set up Biometric Login on the Android or iOS app:

1. Open the app
2. Fingerprint or Face ID Scan
3. Instant login

Setup: After first login: Settings → Security → Enable Biometric Login

Login troubleshooting

Having trouble logging in? Try these solutions.

1. "Invalid Username or Password" error

Reason: Username or password entered incorrectly.

Solution:

• Check that Caps Lock is off
• Type your username correctly (no spaces or special characters)
• Make sure your password is correct
• Click the eye icon to view password
• If the problem persists "Forgot Password?" Click

2. Account locked

Reason: After 5 incorrect password attempts, your account will be locked for 30 minutes for security.

Solution:

• Wait 30 minutes
• Verify with OTP to unlock quickly
• Contact support: [email protected]

3. Forgot password

Recovery process:

1. On the login page "Forgot Password?" Click
2. Your Email or Mobile number Enter
3. "Send reset link" Click
4. Sent via email or SMS Link Click
5. New Password Create one (at least 8 characters)
6. Confirm and log in with your new password

4. Not receiving OTP

Solution:

• Check if your mobile number is correct
• Check if your network connection is stable
• If SMS inbox is full, delete some messages
• Wait 2 minutes, then "Resend" Click
• Still not receiving it? "Call Me" Use the option (OTP will be read aloud on call)

5. Page not loading or blank screen

Solution:

• Refresh the page (F5 or Ctrl+R)
• Clear browser cache & cookies
• Try a different browser (Chrome, Firefox)
• Use Incognito/Private mode
• Turn off VPN
• Check your internet connection

6. Google/Facebook Login Not Working

Solution:

• Disable pop-up blocker
• Allow third-party cookies
• Check if you're logged into Google/Facebook
• Update your browser
• Make sure you registered with that account before

Login security

Your account security at bod99 is our top priority. We implement multiple layers of security measures.

What we do

• 256-bit SSL encryption: All login data encrypted. Nobody can steal it.
• Password hashing: Your password is never stored directly. We can't see it either.
• Two-Factor Authentication (2FA): OTP verification for extra security.
• IP Tracking: You'll be alerted if login occurs from an unusual location.
• Auto Logout: Automatically logs out after a period of inactivity.
• Failed Login Protection: Repeated wrong passwords will lock your account.

Your responsibility

• Strong password: Use at least 8 characters, mixing uppercase, lowercase, numbers & symbols.
• Don't share your password: Don't tell anyone, don't write it down anywhere.
• Change regularly: Change password every 3-6 months.
• Avoid public WiFi: Do not log in on public WiFi.
• Enable 2FA: Settings → Security → Enable Two-Factor Authentication
• Log Out: Always log out when you're done.