bod99 Frequently Asked Questions

No, absolutely not. Each person on bod99 can only have One account can create. This is a strict policy on our site, and violating it will result in serious consequences.

Why this policy?

• Preventing bonus abuse: Opening multiple accounts to repeatedly claim welcome bonuses is fraud
• Fair play: Ensuring equal opportunity for all players
• Following the rules: International gaming license requirements
• Responsible Gaming: Addiction prevention & player protection

How we identify:

Our advanced system easily detects multiple accounts:

• Same name: Name matches National ID
• Same address: Home address or IP Address
• Same mobile/email: Duplicate contact information
• Same payment method: bKash/Nagad/Bank account number
• Same device: Using multiple accounts from the same phone or computer

Consequences:

If we find that you have multiple accounts:

1. All accounts permanently closed will be done
2. All balance forfeited (deposit + bonus + winnings)
3. All prizes cancelled And withdrawal
4. Banned in future: You will never be able to register again
5. Legal action: In cases of large-scale fraud

Special circumstances:

Question: What if another family member wants to use bod99?
Answer: They may open a separate account, subject to the following conditions:

• Different name, mobile, email & payment method
• Log in from a different device (if possible)
• Same address/IP is acceptable, but other details must be different
• Inform support in advance if needed

Want to close your old account and open a new one?

This is also prohibited. If you want to close an old account, contact support. However Cannot open a new account — the old one must be reactivated.

The right way:

Create a single account and use it for the long haul. The more you play on our VIP programme, the more rewards you earn — no need to open multiple accounts.

Claiming the bod99 welcome bonus is simple. New players on their first deposit Up to 150% bonus you get, maximum BDT 20,000।

Step-by-step guide:

Step 1: Registration

• Visit bod99.com and "Register" Click
• Fill in all information correctly (name, mobile, email, password)
• Verify mobile number with OTP
• Accept Terms & Conditions

Step 2: First deposit

• Log in to your account
• "Deposit" or click the "Deposit" button
• Choose payment method (bKash/Nagad/Rocket recommended)
• Minimum BDT 500 Deposit (to get bonus)
• In the Bonus Code field "WELCOME150" Enter (if available)
• Select bonus option: "150% Welcome Bonus"

Step 3: Bonus will be added automatically

Bonus will be credited to your account within 1-2 minutes of successful deposit.

• Example 1: BDT 1,000 deposit → BDT 1,500 bonus → Total BDT 2,500
• Example 2: BDT 5,000 deposit → BDT 7,500 bonus → Total BDT 12,500
• Example 3: ৳15,000 deposit → ৳20,000 bonus (max) → Total ৳35,000

Step 4: Start using your bonus

Once your bonus is credited, you can start playing right away. However, Before withdrawal Wagering requirement must be met.

Wagering Requirement:

• Amount: (Deposit + Bonus) × 35
• Valid until: 30 days from the date the bonus is credited
• Eligible games: Sports Betting (1.50+ odds), Slots (100% contribution)

Example calculation:

You deposited ৳2,000 and received a ৳3,000 bonus (total ৳5,000).
Wagering: (BDT 2,000 + BDT 3,000) × 35 = BDT 1,75,000
Meaning: Must wager total of BDT 1,75,000 before withdrawal.

Tips to complete wagering faster:

• Play Slots: 100% contribution (৳100 bet = ৳100 wagering)
• Small bets: Place more small bets instead of fewer large ones
• Play regularly: Play a little each day, not all at once
• Track: Go to Account → Bonuses to see how much is left

What to do if you don't receive the bonus?

1. Check in Account → Bonuses section
2. Confirm you have deposited at least BDT 500
3. Check if you've entered the bonus code correctly
4. Wait 10 minutes (processing sometimes takes time)
5. If you still don't receive it, contact Live Chat with your Transaction ID

Important Rules:

• Only New Players You will receive this bonus (first deposit)
• Only one account per Once You can claim this bonus
• Before completing wagering If you withdraw Bonus will be forfeited
• Bonus & winnings forfeited if wagering not met within 30 days

Absolutely not. Anyone under 18 cannot use bod99.

This isn't just our rule, it's International law and a mandatory requirement of gaming licenses in all countries. Online betting is strictly prohibited for minors.

Why 18+ age limit?

• Legal obligation: The minimum age for gambling/betting is 18 in most countries worldwide, including Bangladesh
• Mental maturity: Those under 18 are not mature enough to handle financial risk and decision-making
• Child protection: Protecting minors from addiction & financial harm
• License terms: Our international license requires

Age verification process:

Bod99 follows strict age verification procedures:

1. During registration: Date of birth is mandatory
2. KYC verification: Must submit National ID/Passport before first withdrawal
3. Automatic check: System calculates age automatically
4. Manual Review: Our team manually reviews suspicious cases

If a minor attempts to register:

• Registration Immediate cancellation or Account suspended
• Any deposited funds will be refunded (as per law)
• That person's information in the future on the block list will be kept
• You can register only after turning 18 Additional verification may take

What happens if you provide false information?

If someone uses a false date of birth or another person's documents:

• Account permanently closed
• All winnings and balance forfeited (No Refund)
• Legal action: Identity fraud is a criminal offense
• Permanent ban in the future

Parental responsibility:

Our request to parents and guardians:

• Your child's internet usage Monitor regularly
• Your payment details (bKash/Card) Keep it safe
• Use Parental Control software
• About the risks of online betting Educate them

What to do when you turn 18?

When you turn 18:

1. Keep legal documents ready: National ID card, birth certificate
2. Register with accurate information
3. Complete KYC verification Fast
4. Play responsibly — Set a budget, stay in control

Report minors if you see them:

If you know of a minor using bod99 or any other betting site, please report it:

• Email: [email protected]
• Subject: "Underage User Report"
• Provide as much detail as you can (names kept confidential)

Bod99 believes online betting should be entertainment, not a problem. That's why we offer robust Responsible Gaming Tools that help you stay in control.

Available tools:

1. Deposit Limit

Set how much you can deposit within a specific time.

• Daily limit: Daily maximum (e.g. BDT 2,000)
• Weekly limit: Maximum per week (e.g. BDT 10,000)
• Monthly Limit: Maximum per month (e.g. BDT 30,000)

How to set:
Settings → Responsible Gaming → Deposit Limits → Enter amount → Confirm

Note: Reducing limits is instant, but increasing takes a 7-day wait.

2. Loss Limit

Set a cap on how much you can lose within a given period.

• Daily, weekly, or monthly basis
• Once the limit is reached, you will no longer be able to place bets
• Will reset when the next period starts

Example: You set a daily Loss Limit of BDT 1,000. If you lose BDT 1,000 today, you cannot play for the rest of the day.

3. Session Timer

Control how long you play in each session.

• Get a reminder after set time (e.g. 60 min)
• Your screen will show how long you've been playing
• Take a break when time expires

Settings: 30 min, 60 min, 90 min, or custom

4. Reality Check

You'll be shown at regular intervals:

• How long you've been playing
• How much you've won or lost
• How much you've bet in this session

This helps you stay aware and avoid emotional decisions.

5. Self-Exclusion

Exclude yourself completely for a set period.

• 24 hours: Take a break for one day
• 7 days: One week off
• 30 days: One-month break
• 90 days: Three-month break
• 6 months to permanent: Long-term or permanent

During this period:

• Unable to log in
• No promo available
• Support will help process the withdrawal (if applicable)

How to set:
Settings → Responsible Gaming → Self-Exclusion → Choose duration → Write reason (optional) → Confirm with OTP

6. Cool-off Period

Lighter than Self-Exclusion, can be reactivated.

• From 24 hours up to 6 weeks
• Automatically unlocked upon expiry
• If you feel ready, contact support to unlock early

7. Betting Limit

Set the maximum you can place on a single bet.

• Single bet limit: e.g. BDT 5,000
• Multi Bet limit: e.g. ৳10,000

This protects you from big losses.

How to use all tools together:

1. Log in
2. Top right corner profile icon → Settings
3. Responsible Gaming Go to menu
4. Select the tool you want
5. Set limits/time
6. Confirm with OTP
7. Takes effect immediately

When to use these tools:

• When you feel you're spending too much time/money on games
• When you're betting more trying to recover lost money
• When gaming is affecting other responsibilities
• When family or friends are concerned
• When playing under stress or emotionally

Professional help:

If you feel you're losing control:

• Helpline: 16963 (Bangladesh, toll-free)
• bod99 Support: [email protected]
• International organizations: GamCare, BeGambleAware

An Accumulator or Multi Bet is betting on multiple matches at once where all bets must win for the entire bet to win. It's extremely popular on bod99 because Odds are multiplied and the chance to win big.

What is Accumulator:

Placing bets on multiple matches/events in a single bet slip, where:

• All selections must win
• Odds multiply together
• If one loses, the entire bet is lost
• Huge return if all win

Step-by-step guide:

Step 1: Choose a match

• Go to the Sports section
• Select your favorite sport (Cricket, Football, etc.)
• Browse different matches
• At least 2 or more Select match

Step 2: Add your bet

• Click on the odds of the first match (e.g., India to win 1.65)
• Click on the odds for the second match (e.g. Brazil to win at 1.80)
• Add a third match (e.g. Australia to win 2.00)
• All selections on the right side Bet Slipwill be added to

Step 3: Select Accumulator type

You'll see in Bet Slip:

• Single: Each bet is separate
• Multi/Accumulator: All together (select this)

Step 4: Enter your stake

• Enter your bet amount (e.g., BDT 1,000)
• View total odds (calculated automatically)
• See potential winnings

Step 5: Confirm your bet

• Check all selections
• "Place Bet" Click
• You will receive confirmation

Odds calculation:

Example:

You bet on 3 cricket matches:

• Match 1: India to win — 1.65
• Match 2: Pakistan to win — 2.10
• Match 3: Bangladesh to win — 2.30

Total Odds: 1.65 × 2.10 × 2.30 = 7.97

Stake: BDT 1,000

Potential winnings: BDT 1,000 × 7.97 = BDT 7,970

Profit: ৳7,970 - ৳1,000 = BDT 6,970

Types of Accumulators:

Double (2 selections):

Two matches. Both must win.

Treble (3 selections):

Three matches. You need to win all three.

4-Fold, 5-Fold, and so on:

4, 5 or more selections. All must win.

System Bet (Advanced):

Chance to win partially even if some lose:

• Trixie: 3 selections, 4 bets (1 Treble + 3 Doubles)
• Patent: 3 selections, 7 bets (1 Treble + 3 Doubles + 3 Singles)
• Yankee: 4 selections, 11 bets

Advantages of an Accumulator:

• Massive Returns: Big wins from small stakes
• Excitement: Every match matters
• Lower risk: You can play with small stakes

Disadvantages of Accumulator:

• Hard to win: Hard to predict all matches
• One mistake = lose all: 1 loss means entire bet is lost
• Low Win Rate: More selections = lower probability

Pro tips:

• 2–4 selections work best: Don't add too many
• Choose familiar games/teams: Don't guess
• Balance your odds: Don't place all high-risk bets together—mix them
• Small stakes: Large stakes on Accumulators are risky
• Consider Cash Out: If some matches win, you can Cash Out before the rest finish (partial win)

What is Cash Out:

If 2 matches in your Accumulator have won and 1 remains, you can Cash Out to take partial winnings. This reduces risk.

Example:

3-match Accumulator → 2 won, 1 remaining
Potential win: BDT 10,000
Cash Out offer: BDT 6,500
You can take the guaranteed ৳6,500 or wait for the final match.

Bod99 is a multilingual platform and you can easily choose your preferred language. We 10+ languages so everyone can use it comfortably.

Available languages:

• Bangla (Bangla) — default for Bangladesh
• English — International
• Hindi (Hindi) — for India
• Urdu (Urdu) — for Pakistan
• Nepali (Nepali)
• Tamil (Tamil)
• And much more...

Method 1: Via the website (desktop/mobile browser)

1. Go to bod99.com
2. Of the page In the top-right corner Look for the language icon (usually a Globe 🌐 or the flag icon)
3. Click the icon
4. A dropdown menu will open with a list of all languages
5. Select your preferred language (e.g. English)
6. The page will refresh automatically and display in the new language

Method 2: When Logged In (from Settings)

1. In your account Log in
2. In the top-right corner Profile icon Click
3. "Settings" or select "Settings"
4. "General" or "Preferences" Go to the tab
5. "Language" or look for the "Language" section
6. Choose a new language from the dropdown
7. "Save Changes" or click "Save"
8. Page will refresh and change to new language

Method 3: In Mobile App

1. Open the bod99 app
2. Below "More" or go to the "More" tab
3. "Settings" or click the gear icon
4. "Language" Select an option
5. Select language from the list
6. "Apply" or click "Apply"
7. App may restart

Automatic language detection:

Bod99 detects from your browser or device settings Language detected automatically can:

• Visiting from Bangladesh → Bangla
• From India → Hindi or English
• From Pakistan → Urdu
• Other countries → English (default)

You can change it manually anytime.

What changes when you change language:

• Site Interface: All buttons, menus, labels
• Game title: (If translation is available)
• Support content: FAQ, Guide, Notifications
• Email & SMS: Will be sent in your preferred language

What does not change:

• Game Content: Slots/Casino games will remain in the provider's language
• Live Chat: The operator will speak your language, but the interface may be in English
• Payment Gateway: Third parties, in their own languages

Frequently asked:

Question: Will changing the language affect my bets/balance?
Answer: No, not at all. Only the interface changes — your data stays exactly the same.

Question: I selected the wrong language, how do I go back?
Answer: Look for the same icon (globe 🌐) — it's in the same spot across all languages. Or add to the URL: /bn/ (Bangla), /en/ (English)

Question: My language isn't on the list?
Answer: We regularly add new languages. Request via support: [email protected]

Question: Can I keep different languages on the app and website?
Answer: Yes, each can be set independently. However, they sync once you log in.

Language preference saved:

• If not logged in: Saved in Cookies (resets if browser is cleared)
• When logged in: Permanently saved to your account

Multilingual Support:

Bod99's live chat support is available in multiple languages:

• Bengali: 24/7
• English: 24/7
• Hindi: 24/7
• Other languages: At scheduled times

Bod99 regularly runs exciting Tournament & Leaderboard Competitions hosts events where you can compete against other players for a chance to win massive prizes.

What is a Tournament:

The best performers in a specific game or betting category within a set period (e.g. 1 week or 1 month) win prizes. Main types:

• Slot tournaments: Highest points in selected slot games
• Sports Leaderboard: Maximum bet or win
• Casino Challenge: Best results in live dealer games
• Weekly/Monthly Leaderboard: Overall Performance

How to participate:

Step 1: Find an active tournament

• On the homepage "Promotions" or "Tournaments" Go to section
• Or: Check the top banner for ongoing tournament ads
• You'll see a list of all active tournaments

Step 2: Read the details

Click each tournament to see:

• Duration: When it starts, when it ends
• Eligible games: Which games/bets count
• Prize Pool: Total money/prize
• Terms & Conditions: Minimum bet, ranking method

Step 3: Opt-In (if required)

• Some tournaments enter you automatically
• On others "Join Now" Or click the "Join" button
• Confirm and you'll be registered

Step 4: Play and earn points

During the tournament period:

• Play eligible games: Selected slots/games
• Place your bet: Each bet earns points
• Win: In some tournaments, winning amount is counted

Points system (example):

• Every ৳100 bet = 1 point
• Or: ৳1,000 per win = 10 points
• Bonus points: On big wins (e.g. 100x multiplier)

Step 5: Track the leaderboard

• On the Tournament page "Leaderboard" Click
• Check your current rank
• View top players' points
• Real-time updates (every 10–30 minutes)

Step 6: Win Prizes

• Finish at the top to claim your prize
• Prizes are credited automatically (within 24-48 hours)
• You'll receive a notification

Prize structure (example):

Slots Tournament — ৳5,00,000 Prize Pool:

• 1st place: BDT 1,50,000 cash
• 2nd Place: ৳1,00,000 Cash
• 3rd place: ৳50,000 cash
• 4th–10th place: ৳20,000 each
• 11-50 place: ৳5,000 each
• 51–100 place: BDT 2,000 each

Various tournament types:

1. Freeroll Tournaments:

• Free to participate
• No entry fee
• Open to everyone
• Smaller prize pool

2. Buy-In Tournaments:

• Entry fee required (e.g. BDT 500)
• Large prize pool
• Fewer competitors
• High chance of winning

3. VIP Exclusive:

• VIP members only
• Massive prizes
• Special conditions

4. Seasonal/Event-Based:

• On special festivals (Pohela Boishakh, Eid, Christmas)
• On major sporting events (World Cup, IPL)
• Mega prizes

Tips & Strategy:

• Join early: Full duration available
• Play regularly: Spread it out instead of all at once
• Identify eligible games: Other games won't count toward points
• Monitor the leaderboard: Push hard on the final day
• Stick to your budget: Don't overspend chasing rewards

Terms & Conditions:

• Only Real Money Bet Counts (not bonus bets, unless stated)
• Fraud/bots/multiple accounts = disqualified
• Rewards distributed within 48 hours
• Some prizes may have wagering requirements
• Bod99 reserves the right to cancel/modify tournaments

If you don't receive the prize:

1. Check Account → My Tournaments
2. Make sure you were in the top position
3. Wait 48 hours
4. If you still don't receive it, contact support mentioning the tournament name and your rank